Privacy Policy & Data Notice
1. Overview & Commitment to Guest Privacy
30A Haus Solutions LLC ("30A Haus", "we", "our", or "us") provides property representation, compliance coordination, and contactless smart guest hospitality services along Scenic Highway 30A in Walton County, Florida. We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy applies to information collected through our websites (including 30ahaus.com), contactless Smart Tap NFC plaques, QR check-in portals, and automated concierge messaging programs.
2. Information We Collect
- Guest Contact Details: When you voluntary join our VIP Concierge List or register on property, we collect your name, email address, and mobile telephone number.
- Stay Information: Arrival and departure dates, property address, and communications regarding your stay.
- Technical & Usage Data: IP address, device type, browser settings, and interaction logs when scanning NFC plaques or visiting our portal.
- Emergency Registry Data: If mandated by Walton County Land Development Code § 5.09.00 or municipal lodging rules, local representative registry information is maintained strictly for life-safety and emergency dispatch.
3. Use of Personal Information & Marketing
We use your information exclusively to:
- Deliver essential arrival details, Wi-Fi credentials, keypad door codes, and property orientation.
- Provide 24/7 designated local representative support during your stay.
- Send VIP concierge notifications, special seasonal direct-booking discount codes, and local activity recommendations (only if you provided affirmative prior express written consent).
- Comply with Florida Department of Business and Professional Regulation (DBPR) and Walton County lodging mandates.
4. SMS & Mobile Communications (TCPA & Florida § 501.059 Compliance)
We strictly adhere to the Telephone Consumer Protection Act (TCPA) and the Florida Telemarketing Act (Florida Mini-TCPA § 501.059):
- Unbundled, Voluntary Consent: Consent to receive marketing texts is entirely voluntary and is never a condition of Wi-Fi access, door code release, or rental occupancy.
- Quiet Hours: Under Florida law, commercial promotional texts are only transmitted between 8:00 AM and 8:00 PM local recipient time.
- Frequency & Rates: Message frequency varies based on your stay and season. Message and data rates may apply.
- Opt-Out (STOP): You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us at concierge@30ahaus.com.
5. No Sale or Unauthorized Sharing of Personal Data
We do NOT sell, rent, monetize, or trade guest personal information or mobile phone numbers to third-party data brokers or unaffiliated marketing agencies. Data is only shared with vetted service providers (e.g., SMS dispatch gateways, secure cloud storage) strictly to fulfill services on our behalf.
6. Contact Us
For inquiries regarding your data, to exercise access or deletion rights, or for privacy questions:
30A Haus Solutions LLC
Attn: Privacy Officer & Designated Representative
Walton County, Florida
Email: concierge@30ahaus.com • Phone: (850) 832-3081